Because the Deep Report is digital content that is usually unlocked immediately, refunds are generally limited once the report has been unlocked, viewed, downloaded, or exported.
Refund requests may be reviewed by us and/or the merchant of record or payment partner that processed the transaction.
For support, please contact [email protected] and include your order email, order number, and a short description of the issue.
If you have questions about these policies, orders, refunds, or data handling, contact [email protected].